PRIVACY POLICY

Last Updated: May 2026

This Privacy Policy explains how Bundu Wellness collects, uses, stores, protects, and shares personal information. We are committed to transparency and compliance with federal privacy laws including CCPA (California Consumer Privacy Act) and CAN-SPAM Act.

1. Information We Collect

1.1 Personal Information You Provide

Name, email address, phone number

Billing and shipping address

Payment information (processed securely by third-party payment processors)

1.2 Automatically Collected Information

IP address, device identifiers, browser type

Pages visited, time spent, click behavior

Cookies, pixels, and web beacons

1.3 Third-Party Tracking Tools

Google Analytics — website performance and user behavior

Meta (Facebook) Pixel — conversion tracking and advertising

Advertising tags and cookies for analytics and retargeting

2. How We Use Your Information

We use your information to:

Process, ship, and deliver orders

Provide customer support and respond to inquiries

Send order updates, promotions, and newsletters (with consent)

Improve Site performance and user experience

Conduct analytics and personalized advertising

Prevent fraud and enhance security

Comply with legal obligations

3. Sharing of Information

We do NOT sell or share personal information for monetary consideration. We may share information with:

Payment processors (secure transaction processing)

Shipping carriers (order fulfillment)

Service providers (email, analytics, advertising)

Legal authorities when required by law

4. Cookies & Tracking

Cookies help us authenticate users, analyze usage, deliver relevant ads, and improve functionality. You may disable cookies in your browser settings, though the Site may not function optimally.

Cookie preferences can be managed through consent tools on the Site.

5. Email Marketing & CAN-SPAM Compliance

We send marketing emails ONLY to customers who have opted in or subscribed. In compliance with the CAN-SPAM Act:

All marketing emails include clear identification and business address

Every email includes an easy unsubscribe link

Unsubscribe requests are honored within 10 business days

Transactional emails (order confirmations, shipping) will continue even if unsubscribed from marketing

6. CCPA Rights - California Residents

California residents have the following rights under CCPA:

Right to Know: Request what personal data we collect and how we use it

Right to Delete: Request deletion of personal data (with limited exceptions)

Right to Correct: Request correction of inaccurate data

Right to Opt-Out: Opt out of sale or sharing of personal information

Right to Non-Discrimination: Bundu Wellness will not discriminate for exercising CCPA rights

How to Submit a CCPA Request

To exercise any CCPA right, email info@bunduwellness.com with:

Your name and email

The specific right you are requesting (know, delete, correct, opt-out)

Any relevant details

Response Timeline: Bundu Wellness will respond to verified requests within 45 calendar days.

7. State Privacy Rights - Other States

Residents of other states with privacy laws (Colorado, Connecticut, Utah, Virginia, etc.) have similar rights. Contact info@bunduwellness.com to exercise your rights.

8. Data Protection & Security

We implement commercially reasonable measures including encryption, access controls, and regular audits. However, no system is completely secure. We are not liable for unauthorized access beyond our reasonable control.

9. Children's Privacy

The Site is intended for adults 18+. We do not knowingly collect information from minors. If we learn we have collected data from a minor, we will delete it promptly.

10. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal obligations. You may request deletion of your data at any time (subject to legal exceptions).

11. Policy Modifications

We may update this Privacy Policy periodically. The "Last Updated" date reflects revisions. Continued use of the Site indicates acceptance of updated policies.

12. Contact

Privacy concerns: info@bunduwellness.com